Privacy Policy

Privacy Policy

Indalo Care Almería

Last updated: October 2026

1. Who We Are

Indalo Care Almería provides personalised care, companionship and support services for English-speaking clients along the Almería coast in Spain.

The data controller responsible for personal information collected through this website is Peter John Day, trading as Indalo Care Almería.

Contact email: info@indalocarealmeria.es
Telephone: +34 711 037 438

The remaining legal identification details will be completed once they have been confirmed.

2. What Information We Collect

When you contact us through our website, we may collect information such as:

Your name.

Your email address.

Your telephone number, if provided.

The information you include in your message.

Information you choose to provide when asking about our services.

Please do not include detailed medical records, diagnoses or other sensitive health information in the general website contact form. If further information is needed to discuss care arrangements, we will explain how it can be provided appropriately.

3. How We Use Your Information

We may use your information to:

Respond to enquiries and requests for information.

Contact you to discuss your care requirements.

Explain our services and arrange an initial conversation or assessment.

Respond to follow-up questions.

Take appropriate steps, at your request, before entering into a service agreement.

Meet any applicable legal obligations.

We will not use your enquiry details for unrelated marketing without an appropriate legal basis.

4. Legal Basis for Processing

Depending on the circumstances, we process personal information because it is necessary to respond to your request, take steps at your request before providing a service, comply with legal obligations or pursue legitimate interests where permitted by law.

If we need to process sensitive information, including health information, we will consider the additional legal requirements that apply before doing so.

5. Sharing Your Information

We do not sell your personal information.

Information may be processed by service providers who help us operate our website, receive and manage emails, or provide our services. These providers must handle personal information in accordance with applicable data protection requirements.

Information may also be disclosed where required by law.

The relevant website, email and other service providers will be confirmed as part of the final review of this policy.

6. How Long We Keep Information

We keep personal information only for as long as necessary for the purpose for which it was collected, taking account of applicable legal obligations and any need to deal with enquiries or disputes.

The appropriate retention periods will depend on the type of information and whether an enquiry leads to a care arrangement.

7. How We Protect Your Information

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

Please remember that information sent over the internet cannot be guaranteed to be completely secure.

8. Your Data Protection Rights

Under applicable data protection law, you may have the right to request access to your personal information, ask for inaccurate information to be corrected, request erasure or restriction of processing, object to certain processing, or request data portability where applicable.

To exercise your rights, contact us at:

info@indalocarealmeria.es

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) if you believe your personal information has been handled unlawfully.

9. Cookies and Website Technology

This website may use cookies or similar technologies necessary for its operation and, depending on the settings enabled, other technologies for additional purposes.

The final version of this policy will explain the technologies actually used by this website and how any applicable cookie preferences can be managed.

10. Changes to This Policy

We may update this Privacy Policy when our services, website or legal obligations change. The latest version will be published on this page, with the date of the most recent update shown above.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Indalo Care Almería
Email: info@indalocarealmeria.es
Telephone: +34 711 037 438